Last Updated: 22 Oct 2024
Thank you for shopping at WowDealCart.com. We strive to ensure that you are completely satisfied with your purchase. This Cancellation and Refund Policy outlines your rights regarding cancellations and refunds.
1. Cancellation Policy
- Order Cancellation: You may cancel your order within [24 hours] of placing it. To cancel your order, please contact our customer service team at support@wowdealcart.com with your order number and cancellation request.
- Post-Cancellation: If your order has already been processed or shipped, you will need to follow our return policy for refunds.
2. Refund Policy
- Eligibility for Refunds: To be eligible for a refund, items must be:
- Unused and in the original packaging.
- Returned within 30 days of receipt.
- Non-Refundable Items: Certain items may be non-refundable, including:
- Gift cards
- Downloadable software
- Opened or used items
3. Return Process
- To initiate a return, please contact us at [contact email or phone number] to receive a Return Authorization Number (RAN).
- Pack the item securely and include the RAN along with your original order details.
- Ship the return to the address provided by our customer service team.
4. Refund Processing
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-10 business days.
- Please note that it may take some time for your bank or credit card company to process and post the refund.
5. Exchanges
- If you need to exchange an item for the same item in a different size or color, please contact us at support@wowdealcart.com. We will guide you through the exchange process.
6. Shipping Costs
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.
7. Contact Information
For any questions regarding our Cancellation and Refund Policy, please contact us at support@wowdealcart.com